Welcome to FirstFire Services Academy

Tokio Marine HCC – Public Risk Group has partnered with FireRescue1 Academy to provide FirstFire insureds access to
a premier, fire-focused training platform.

You have access to more than 1,100 fire & EMS training courses that can be delivered during in-service and field training,
or in a self-paced format for individuals or groups.


FirstFire policyholders receive up to four FireRescue1 Academy user subscriptions annually and do not pay an account
set-up fee.

How to Access the Training

Access has already been granted for existing members and account holders. To start taking courses, click the Sign In link below to log into your existing user account.

Need to Register?
If you do not have an account already established for yourself or your entity, please click here to request access to the training platform. Requests for training access will be granted once your account has been verified, usually within 24 to 48 hours. A FireRescue1 Customer Success representative will reach out to connect once your account has been verified.

FireRescue1 will also assist you in adding additional personnel to this account, and courses will be made available to all users listed. Account administrators will have access to run reports, create assignments and more!

Questions/Support
If you need assistance, call (800) 671.9411. A Customer Success representative is available during standard business hours from 8:00am to 5:00pm CST, and can assist with any questions about the program or any technical issues.