Welcome to FirstFire Services Academy

FirstFire Services, by Intact Insurance Public Entities, has partnered with FireRescue1 Academy to provide our members access to the premier fire focused training platform. Through this platform, member departments will have access to over 150 NFPA-based training courses, delivered through FireRescue1 Academy’s intuitive and powerful, learning management system (LMS).

FirstFire Services is proud to sponsor up to four (4) user subscriptions annually for all participating member departments. Additional cost savings have also been secured for additional user subscriptions for members of your department.

How to Access the Training
Access has already been granted for existing members and account holders. To start taking courses, click the Sign In link below to log into your existing user account.

Need to Register?
If you do not have an account already established for yourself or your entity, please click here to request access to the training platform. Requests for training access will be granted once your account has been verified, usually within 24 to 48 hours. A FireRescue1 Customer Success representative will reach out to connect once your account has been verified.

FireRescue1 will also assist you in adding additional personnel to this account, and courses will be made available to all users listed. Account administrators will have access to run reports, create assignments and more!

If you need assistance, call (800) 671.9411. A Customer Success representative is available during standard business hours from 8:00am to 5:00pm CST, and can assist with any questions about the program or any technical issues.