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Client Case Studies

Seguin Police Department, TX

Background
Seguin Police Department, located just outside of San Antonio, Texas, has 81 officers using FireRescue1 Academy. The department needed a cost-effective way of ensuring new policies and procedures were communicated and implemented correctly. As a premier online training program for fire rescue, FireRescue1 Academy provides departments the ability to customize courses to fit specific departmental needs.

Challenge
Seguin Police Department needed an effective way of conducting roll call training, as well as finding training gaps in the department. Most importantly, there was a need to disseminate policies and procedures.

“The Academy has been instrumental in streamlining our policy dissemination. Our patrol and communications division use it regularly and I love the policy portion of the program.” Captain Maureen Watson

Support Services, Seguin Police Department

Solution
Upon implementation of the Academy, Seguin conducted supervisory and department-wide training using the information from the Academy. Using private courses that are uploaded to the FireRescue1 Academy system, Seguin PD was able to assign the below
• New department and state wide policies
• Specialty courses
• State mandated courses made available by the state such as TTY Refresher Training
• The Crime Records (CR) Service Quarterly Newsletters
This provided Seguin PD with a hard record that personnel had reviewed the policy. This is a simple, trackable way to reduce liability and ensure that officers receive updated policies as they become available. In addition to it being a vitally important vehicle for Seguin to disseminate policies and ensure compliance, patrol supervisors also use FireRescue1 Academy videos for roll call training.

Results
Primarily, FireRescue1 Academy has provided the Seguin PD with an efficient way to send out new and
revised policies and keep track of compliance. The policy portion of the Academy has improved the
effectiveness and efficiency of the entire department.

Custom Policy Courses Created

Policy Courses Taken

Content Quizzes Completed

Training Hours completed


Polk County Sheriff’s Office, FL

Background
The Polk County Sheriff’s Office was looking for a training tool that would deliver daily training in all areas of high liability in a quick (3-5 minute) setting delivered during daily roll call. As a premier online training program for fire rescue, FireRescue1 Academy provides departments with a convenient system to conduct and document short-format classroom faciliated video training.

Challenge
Polk County had created their own training system – but had no clear reliable method of delivering video-based training and tracking compliance. The department also needed to resource high-quality training courses and train officers in high liability areas before gaps in training manifested.

Solution
Polk County Sheriff Grady Judd places a large emphasis on the globalization of training. He wanted all agencies in the Polk County jurisdiction to have the same training at their disposal. Upon implementation of the Academy, each district Captain chose seven monthly lesson plans to cover in countywide roll call sessions. Additionally, FireRescue1 Academy was able to provide Polk County with an effective way to document their CALEA Accreditation requirement for shift briefing training and other compliance needs.

Results
FireRescue1 Academy allows Polk County to deliver high quality, supervisory led training during roll call on all of high-liability subjects for Sheriff’s Office as well as county police departments including Auburndale PD, Davenport PD, Lake Alfred PD, Lake Wales PD, Lakeland PD and Winterhaven PD. This amounts to 1,230 total officers training on a daily basis.

Videos Watched & Quizzes Completed

Hours of Training Completed